Rescue me ZoniSo I wrote a Letter to the Sony Entertainment Network (SEN) , yes God knows why they have 2 products that are essentially the same thing, but Playstation or SEN, it's the same piece of console junk at this point. So here is my letter:
1. I thought my son would start using the console again if I got him a game, our PS3 is almost a dustmagnet otherwise. He likes counterstrike, I suppose that's not a playstation game. But the game I got him sux apparently. I paid and downloaded
Call of Duty 4: Modern Warfare (1)
(£19.99) downloaded beforehand so we would not have to wait for the download, which was a dumb idea. Don't get things for teenagers that they don't want, it got into a bug sulk over this. Please can you refund transaction -----------------to my wallet?
2. I decided to make the best of a bad thing and topped up the wallet so he could choose something himself, but it turns out that Destiny: The Taken King (1)
(£19.99) is DLC which was not clear from the store - so now we have 1 game that we cannot play (transaction
-------- ) and one that we will not play. Is there a way to rescue this console. I really hope it's possible with a little help from you guys.
Thanks in advance
And I got a response a few days later:Hi Conrad,
Just a quick note to let you know that we’ve refunded your purchase of [Destiny Taken King & Call of Duty 4 Modern Warfare] and so £39.99 has been credited back to your account Wallet as agreed.
Your reference number -----------------------
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